Terms & Conditions

Effective Date: [Month Day, Year]

Welcome to the website of Northeast Arkansas Pain Medicine Clinic and The Pain Center of Jonesboro (“The Pain Center,” “we,” “us,” or “our”). These Terms & Conditions govern your access to and use of our website.

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.

1. Website Purpose

This website is provided for general informational, educational, and communication purposes related to The Pain Center, including information about our practice, services, procedures, patient resources, policies, and contact options.

Content on this website is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

2. No Emergency Use

Do not use this website, its forms, or general email for medical emergencies or urgent medical needs.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

3. No Provider-Patient Relationship Created by Website Use

Your use of this website, including viewing content or submitting a website form, does not by itself create a physician-patient, provider-patient, or other treatment relationship with The Pain Center or any of its providers.

A provider-patient relationship is established only through appropriate clinical intake, acceptance, and care processes.

4. Website Content

We make reasonable efforts to keep the information on this website accurate and up to date. However, website content may change without notice, and we do not guarantee that all information is complete, current, or error-free at all times.

The Pain Center reserves the right to modify, update, suspend, or discontinue any part of the website at any time without notice.

5. Permitted Use

You may use this website only for lawful purposes and in a manner consistent with these Terms & Conditions.

You agree not to:

• use the website in violation of any applicable law or regulation

• attempt to gain unauthorized access to the website, server, forms, or related systems

• interfere with website functionality, security, or availability

• introduce malware, malicious code, or harmful technology

• use automated tools to scrape, copy, monitor, or extract website content without permission

• submit false, misleading, or fraudulent information through the website

• misuse any contact form, communication feature, or website function

6. Intellectual Property

All website content, including text, graphics, layout, branding, logos, images, design elements, and other materials, is owned by or used with permission by The Pain Center or its licensors and is protected by applicable intellectual property laws.

You may view, print, or download website content for personal, non-commercial use only. You may not reproduce, republish, distribute, modify, display, transmit, or exploit website content for commercial purposes without prior written permission.

7. User Submissions

If you submit information through the website, you agree to provide accurate and truthful information.

You understand that:

• website submissions may not be monitored at all times

• submission of a form does not guarantee a response within any specific timeframe

• submission of a form does not guarantee acceptance as a patient

• you should not send urgent, emergency, or highly sensitive medical information through general website forms unless specifically instructed to do so

We reserve the right to disregard or remove submissions that are unlawful, abusive, fraudulent, spam-related, or otherwise inappropriate.

8. SMS and Communications

If you provide your mobile number and opt in, you may receive text messages from The Pain Center related to appointment reminders, responses to inquiries, follow-up messages, and service-related information. Message frequency may vary. Message and data rates may apply. You may reply STOP to unsubscribe or HELP for assistance.

Additional details about website forms, communications, and privacy practices are described in our Privacy Policy.

9. Third-Party Links and Services

This website may contain links to third-party websites, tools, maps, social media platforms, embeds, or other external services for your convenience.

We do not control and are not responsible for the content, availability, privacy practices, or terms of any third-party websites or services. Accessing third-party links is at your own risk.

10. Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, The Pain Center disclaims all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, or security.

We do not guarantee that:

• the website will always be available or uninterrupted

• the website will be free of errors

• defects will always be corrected

• the website or its server will be free from viruses or other harmful components

11. Limitation of Liability

To the fullest extent permitted by law, The Pain Center and its owners, providers, employees, contractors, affiliates, and representatives will not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to:

• your use of or inability to use the website

• reliance on website content

• website interruptions, errors, or delays

• unauthorized access to or alteration of communications or submissions

• third-party websites or services linked from this website

If any portion of this limitation is not enforceable, liability will be limited to the maximum extent permitted by law.

12. Privacy

Your use of this website is also subject to our Privacy Policy, Cookie Policy, and, where applicable, our Notice of Privacy Practices.

13. Accessibility

We are committed to making our website as accessible and usable as reasonably possible for all visitors. Please review our Accessibility Statement for more information or contact us if you experience difficulty accessing any part of the website.

14. Governing Law

These Terms & Conditions are governed by the laws of the State of Arkansas, without regard to conflict of law principles.

Any legal dispute arising out of or relating to these Terms & Conditions or your use of the website shall be handled in a court of competent jurisdiction in Arkansas, unless applicable law requires otherwise.

15. Changes to These Terms

We may update these Terms & Conditions from time to time. When we do, we will revise the Effective Date at the top of this page. Your continued use of the website after changes are posted means you accept the updated Terms.

16. Contact Information

If you have questions about these Terms & Conditions, you may contact us at:

Northeast Arkansas Pain Medicine Clinic / The Pain Center of Jonesboro505 E Matthews Ave. Ste. 103Jonesboro, AR 72401Phone: (870) 972-0411Email: Scheduling@jonesboropain.com