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Expert
Pain Management Specialists

At NEA Pain Medicine & The Pain Center, our team of dedicated doctors is committed to providing personalized and compassionate care to help patients manage and overcome pain. With a focus on innovative treatments and a patient-centered approach, we strive to improve the quality of life for individuals suffering from chronic pain conditions. Our experienced physicians are here to listen, support, and guide you through your pain management journey. Your privacy is important to us. Learn more about how we protect your information in our Privacy Policy.

Doctor Examining Patient

The Pain Center of Jonesboro Terms and Conditions/ Privacy Policy

Pain Center LLC offers a variety of healthcare/ pain management treatments, and we use SMS messaging to confirm appointment reminders, respond to customer inquiries, and follow up messages.
Messages are sent only to existing customers who have opted in. All messages are
operational and do not include marketing or promotional content. Message frequency varies based on customer needs, but will usually be no more than 5 messages a month.

Customers can opt-in by providing their phone number on our website www.jonesboropain.com. They can go online and click on the “contact us” section. In this section, they can fill out all the information requested including their phone number. When they provide their phone number they agree to the following statement: ‘Do you agree to receive text messages from Pain Center LLC sent from (870-972-0411)? Message frequency varies and may include appointment reminders, or service information). Message and data rates may apply. Reply STOP at any time to end or unsubscribe. For assistance, reply HELP or contact support at (870-972-0411)

Pain Center LLC Terms and Conditions / Privacy Policy

Pain Center LLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection: We will collect your name, email address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, or third-party reservation systems.

Data Usage: We use your data solely for sending updates, upcoming appointments, and reminders related to our services this may include messages and links from Tele-Health.

Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies, expect up to 5 messages per month regarding appointments, and reminders weekly.

 

Contact Pain Center LLC at (870) 972-0411 or Scheduling@Jonesboropain.com for HELP or to STOP receiving messages.

Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP to Scheduling@Jonesboropain.com or (870)972-0411. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website. We are here to help you.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Pain Center LLC will not sell, rent, or share the collected mobile numbers. All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose. No mobile information will be shared or collected with third parties/affiliates for
marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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Terms and Conditions
By providing your mobile number, you agree to receive SMS messages from Pain Center LLC related to confirm appointment reminders, respond to customer inquiries, and follow up messages. Message frequency varies based on communication needs. Message & data rates may apply. Reply STOP to unsubscribe or HELP for assistance. For more information, view our Privacy Policy here: https://www.jonesboropain.com/privacy-policy 

The Pain Center Of Jonesboro,

LLC PATIENT RIGHTS AND RESPONSIBILITIES 

 

As a patient of the Pain Center, you, or as appropriate, a legally authorized representative has the following rights:

 

• To be fully informed of your rights and expectations of you while a patient in our facility.

• To have visitors and make verbal and written contact with others outside the center. Visiting privileges may be restricted for medical reasons.

• The right to consideration and respectful care.

• To expect that all communications and medical records pertaining to your care will be treated as confidential by the medical center, except when reporting is permitted or required by law.

• To be provided impartial medical care regardless of race, creed, sex, national origin, disability, religion, cultural differences, or financial ability.

• To have care provided in an atmosphere that is free of abuse and harassment.

• To know your diagnosis, treatment, health status, and any known prognosis. You may at your own request and expense consult with a medical specialist.

• To make decisions involving your treatment, plan of care, and consent for treatments or tests. You may refuse treatment to the extent permitted by law, to include or exclude any others in decisions regarding your care.

• To expect your personal safety to be a priority, this includes the right to access protective services.

• To be free of any restraint or seclusion, except that which is clinically justified and explained.

• To participate in appropriate assessment and management of pain starting at the time of your arrival in the facility, continuing throughout your stay.

• To have an advance directive (such as a living will, healthcare proxy, or durable power of attorney for healthcare), and to the expectation that the medical center will honor any directive to the extent permitted by law and center policy.

• To participate in ethical questions concerning your care including issues of conflict resolution, withholding resuscitative services, organ donation, and forgoing or withdrawing of life sustaining treatment.

• To be informed of, and make a choice to participate or decline any research studies or clinical trials.

• To access such special services as advocacy groups, child or adult protective services and pastoral or spiritual support.

• To be informed, or when appropriate, have your family/designee informed about outcomes of your care, including unanticipated outcomes by your Physician or their designate.

• To express a grievance to the management of the center, without fear of reprisal. You also have the right to directly contact the AR Dept of Health. (Information on expressing a grievance is listed at the bottom of this page.)

 

In addition to your rights, you also have responsibilities as a patient of the medical center.  These include:

• To provide accurate information about past illnesses, hospitalizations, medication, and other matters relating to your health history in order to allow effective treatment of your illness.

• To cooperate with medical center staff and to always ask questions if directions and /or procedures are not thoroughly understood.

• To be considerate of other patients and center personnel and assist in control of excessive noise and visitors. • To comply with the no smoking regulations within the facility.

• To be respectful of the property of other persons and the property of the medical center.

• To follow the instructions of Physicians and other medical center staff, to allow them to properly provide your medical care

• To have someone available in case you are unable to properly communicate to the medical center staff and your Physician for review of your treatment and care.

• To ask for pain relief when the pain begins and to openly discuss pain relief options with the staff

• To not compromise your medical treatment by taking medications, alcohol, or toxic substances while in the facility.

• Physician Interest- Your physician may have a financial interest in The Pain Center.

 

Information may be provided at your request. To express a grievance or concern regarding care or services, you may call the Practice Manager at 972-1723.

You may also, at any time, contact the Arkansas Dept. of Health by phone at (501) 661-2201 or by mail at 5800 West Tenth Street, Suite 400, Little Rock, AR, 72204.

Patient Privacy Policy
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